DGM Billing- An Introduction
DGM Billing specializes in complete medical billing and coding services that are customized to improve your revenue cycle. They provide accurate coding, claim submission, and patient billing solutions to guarantee correct and timely processing. Their staff works on lowering claim denials and increasing reimbursements while complying with strict healthcare laws. They also offer detailed reports and analyses to assist you in monitoring your financial performance. With medical professionals, lawyers, taxation, and accountancy experts on their panel, you can automate your billing operations and increase your practice’s monetary efficiency.
How it works
Our Services for DGM Billing
When we consulted with our clients at DGM Billing, their main issue was needing help to retain or get any local clients where they were located. After initial research, we discovered that the query boxes were not submitting the queries, so many clients were potentially lost. Also, their website’s security was breached with an attempt at their client’s list and personal information. Thankfully, the firewall was not fully breached, but the security was still pretty abysmal. Our teams immediately created a plan for our clients, starting with building a stronger security system. Take a look at our step-by-step process:
We conducted a thorough security assessment using Nessus and Qualys. These tools scanned the website for vulnerabilities, including outdated plugins and insecure code. We identified critical issues, documented them, and reported them to our clients. The results helped us prioritize the most urgent fixes to improve overall security.
We updated all website software, including WordPress, plugins, and themes. Using WP-CLI, we efficiently managed and executed updates. This process fixed known security flaws and made sure of compatibility with the latest security standards. Regular updates were also done to keep the website secure.
We installed a robust firewall using Wordfence and Sucuri. These tools provided essential protection against malicious visitor traffic and virus attacks. We configured firewall settings to block unauthorized access and monitor potential threats in real-time. We also periodically updated and monitored firewall rules.
We solved the query submission issues by adding reCAPTCHA and hCaptcha to the design. These tools prevented automated spam. They also guaranteed that user queries were processed correctly and saved securely. We thoroughly tested the forms to confirm their functionality and reliability and to improve DGM Billing users’ experience.
We implemented SSL/TLS encryption to secure user data during transmission. We used Let’s Encrypt for SSL certificates, which provided strict encryption for data exchanges. This upgrade made sure that sensitive information was protected. And it also improved the website’s credibility and trustworthiness as a bonus.
We added a backup system using UpdraftPlus and BackupBuddy. Automated backups were scheduled to run at regular intervals. This was done to secure website data against any loss. Backups were also stored in a secure offsite location. This decision was taken to make sure of a quick recovery in case of a breach or data loss.
The Results of Our Expertise
DGM Billing’s Success Story
Take a look at the security monitoring metrics that our team achieved within the first quarter
1-2 incidents per quarter. With the implemented security measures, the number of security incidents should be minimal. Regular updates and robust firewalls significantly reduced the frequency of breaches or malware attacks.
20-30 blocked attacks per month. A well-configured firewall should block numerous malicious attempts. The number of alerts shows that the firewall protects the website from threats.
95-98% success rate. Automated backups should be completed successfully with minimal errors. Our regular testing makes backups reliable, and data can be restored quickly if needed.
Certificates are renewed every 90 days. SSL/TLS certificates should be renewed well before their expiration dates. With our regular renewal schedules, we ensured that encryption remained up-to-date and effective.
5-10 failed login attempts per week. A few failed login attempts are normal, but a significant increase might indicate potential security threats. With regular monitoring, we helped DGM Billing address any unusual patterns.
0-2 new vulnerabilities per scan. Regular vulnerability scans should reveal a few new issues if the website is properly maintained. We immediately addressed these vulnerabilities to help maintain a secure environment.
WHY CHOOSE US
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After the project, we set up mechanisms to gather and analyze customer feedback through tools like SurveyMonkey and Google Forms. This allows us to identify areas where the website could be improved based on real user experiences. The website can consistently meet client expectations and provide a better user experience with feedback-driven adjustments.
Content Updates and Maintenance
We provide ongoing content management so that blog posts, service pages, and other web content stay relevant and up to date. Using CMS tools like WordPress, we maintain content that is aligned with industry trends and business needs. Regular content updates also help improve SEO and keep the website engaging for visitors.
User Support and Training
We provide ongoing support to your team through regular check-ins and training sessions. Using tools like KnowBe4, we keep your staff updated on new phishing tactics and password management best practices. This ongoing education helps ensure that human error doesn’t become a weakness in the security framework.
Monitoring Security Logs
We set up ongoing security monitoring using Security Log Manager and Splunk. Our team reviews logs daily to detect any unusual or suspicious activity. If any strange behavior is found, we take immediate action to prevent further issues. By constantly checking the logs, we make sure that even small threats are quickly solved before they become serious problems.
